Better. Faster. Easier.

Wednesday, 1 October 2025
Faster deliveries and greater flexibility: Service improvements at XD Connects.

At XD Connects, we continuously look for ways to make doing business with us easier, faster, and more reliable. That’s why we’re excited to announce a series of service improvements that will offer our customers even greater flexibility, just in time for the busy season ahead.

Extended approval and shipping deadlines
From 1 October, we’ve extended several key cut-off times to help our customers manage their orders more conveniently and confidently:

• Artwork and order approvals: 
The daily approval deadline has been postponed from 10:00 CET to 14:00 CET. Approve your artwork before 14:00 CET to ensure your order goes into production the same day.

• For Baltic region customers:
  • Plain order cut-off time has been extended from 11:00 EET to 15:00 EET for same-day shipping.
  • Artwork approval before 15:00 EET guarantees same-day production.
  • Transport times have been significantly improved — deliveries to the Baltics now take just 2–3 days, down from 5–7 days previously.
These updates are designed to create a smoother, faster, and more flexible ordering experience, helping you meet tight deadlines and serve your clients more effectively.

Supporting our clients’ pace of business
“Our customers operate in a fast-moving industry, where every hour can make a difference,” says Martijn de Vetten, Chief Commercial Officer at XD Connects. “By extending our cut-off times and improving delivery speeds — especially in the Baltics — we’re giving our partners more breathing space to finalise artwork, place orders, and still get the same reliable turnaround they expect from us. It’s all about enabling our clients to be more flexible and responsive to their own customers.”

A smoother order process for every market
These service improvements are part of XD Connects’ ongoing commitment to make sustainable branded merchandise as effortless and efficient as possible. With longer approval windows, faster delivery routes, and a more streamlined process, customers across Europe can look forward to a simpler way to do business, and more time to focus on what really matters: growing their brand.

For detailed transport time information or questions about your region, please reach out to your local sales representative.